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from you.
Questions about a booking, a payment, becoming a partner, or your data? Drop us a line — the Janded team replies from support@janded.org within 24 hours on weekdays.
Reach us directly
Cidadela perto Policlinica Santiago,
Praia, Santiago — Cabo Verde
NIF 292011393
We never ask for your full card number or password by email.
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Fill the form and we'll reply from support@janded.org. Include a booking reference if relevant.
Direct contacts
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Hours & response
Mon-Fri 09:00-18:00 (Cabo Verde Time, CVT · UTC-1). Weekends limited. Urgent booking issues are prioritised. We aim to answer every email from support@janded.org within 24 hours.
Typically replies in 6-12 hours
Find us
Praia, Santiago
Cidadela perto Policlinica Santiago,
Praia, Cabo Verde · NIF 292011393
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Jump to the right place — or just email support@janded.org and we'll route you.
What to include so we can help faster
- Booking reference (e.g. JD-AB12CD) and email used for the booking
- Date, service name and Provider (if applicable)
- What you expected vs. what happened, with screenshots where helpful
- For payments: amount, date, method and last 4 digits (never the full card number)
Email us anytime
support@janded.org
This is the fastest way to reach a human. For privacy or deletion requests, include “Privacy Request” in the subject — we'll verify identity before acting.
Legal & data-protection postal contact: CV International Fashion Hub LDA, Cidadela perto Policlinica Santiago, Praia — Cabo Verde · NIF 292011393
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